Shipping policy

Shipping Policy

We offer multiple shipping options to best meet your needs. At checkout, you can select your preferred shipping method. Costs and estimated delivery times will be clearly displayed before you finalize your purchase.

Order Processing

• Orders are processed within 1-2 business days.

• You will receive a confirmation email once your order has shipped.

Shipping Options

• Over HKD $500 FREE LOCAL SHIPPING

• Shipping rates are calculated based on the delivery location, package size, and selected service.

Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact us immediately at admin@plus-eleven.com. We’ll assist you in resolving the issue promptly.

For further questions, contact us at admin@plus-eleven.com.